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If you are not completely satisfied with your purchase of the current season's product, you may return it. Closeout items are not returnable. All returns must be accompanied by an Return Authorization number issued by Peak Performance. This RA# should be clearly written on the outside of the box.
Unused, unworn products with tags on (where applicable) can be returned within 14 days of purchase for a full refund of the cost of the product less any applicable shipping charges. Items that qualify for free shipping will carry with them a $20, non-refundable shipping charge for domestically shipped packages to the lower 48 states and a $50 non-refundable shipping charge for Alaska, Hawaii and internationally shipped packages. Customers will be responsible for any shipping charges associated with returning an order. Returns of items that were shipped internationally are accepted - however customer must pay any applicable duties, tariffs and/or VAT whether they keep the product or not. If the duties and/or VAT is refused and we need to pay it in order to receive the product back - the refund to the customer on the original sale will be reduced by that amount.
Please include the following information in your request:
The Order Number that includes the item(s) that you would like to return: (PSS-XXXX)
Description of the item(s), including product codes if available.
Reason(s) for the return.
As an alternative, you can also reply to your original order receipt that was received via email - please put "Return Authorization Number Request" in the subject line.
If you have questions regarding our return policies, please contact us or call at (802) 422-9447. Items for return shipped via UPS or Fedex should be shipped to: Peak Performance Ski Shop
2808 Killington Road
Killington, VT 05751
Items for return shipped via USPS should be shipped to:
Peak Performance Ski Shop
PO Box 21
Killington, VT 05751
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