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I wanted to send a quick email to thank your staff for their assistance (and patience) yesterday while helping me in getting our 3 year old daughter fitted for boots and skis. In typical toddler fashion, she had a full-on melt down in your store...the Ski Technician assisting us (unfortunately I can't recall his name) went above and beyond to help us - he had a great sense of humor about everything, kept things light thru the process, and was very professional/informative (he even carried our gear to the car as I attempted to wrangle in our "wild child").  As a local mother of a young skier (with another soon on the way), the assistance and effort were truly appreciated - especially on a very busy holiday weekend!