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If you are not 100% satisfied with a product, we want to offer the best customer solution possible. Unused items may be exchanged, credited, or refunded within 30 days of the original purchase date in new condition with original packaging and all associated tags. Please note the following exceptions:
The customer is responsible for paying the return shipping costs on any items they wish to return. Upon receipt of eligible items, we will refund the original purchase price within 3-5 business days.
Please note there is a 15% restocking fee on all returns.
If you have a PeakSkiShop.com account:
If you DO NOT have a PeakSkiShop.com account:
Please use our general contact form to begin the return or exchange process. For your return or exchange to start please fill out the form and include the following information:
Our team has been notified of your return request and you will see a response from us with further instructions.
Please return all items to:
Peak Performance Ski Shop
2808 Killington Road
Killington, VT 05751
We are here to help in the process if you encounter any questions. Feel free to use out contact form, email us at [email protected] or give us a call at 802-422-9447.